Request User Phone Number Update

You can place the bearer access_token for a specific user into the Authentication section of this documentation 👉.

This endpoint gives Astra's customers the ability to submit a phone number change request on behalf of a User to Astra, which will be sent through security checks on our end. This ensures that we can safely and securely update a User's phone number and verify that they are the owner.

Phone number change requests can be rejected if our systems and our team are unable to verify phone ownership.

Phone number change requests are typically processed within one business day, but processing times may vary.

Updating a User’s phone number does not update their UserIntent phone number. If a User’s Phone Number is successfully updated and if your program is leveraging Astra’s Web SDK, you’ll need to replace the user_intent_id query string parameter with the user_id query string parameter. In addition, including phone and phone_read_only query string parameters are highly recommended. Please ensure the phone number is derived from the User record, not the UserIntent record.

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Click Try It! to start a request and see the response here!